What a great atmosphere to buy a car. Fraser Moss was everything you hope for in a salesperson - knowledgeable, thoughtful and personable. The whole team there was great and we were thrilled with our purchase. I'm certain we will get great support in the years to come. I recommend highly!!
Finally after 14 years of driving a car I LOVED it was time to trade it in. I had visited many different dealerships in my few weeks of looking and I fell in love with a new car, 2017 Honda Accord. Not only did I love the car, I also loved they way I was treated by the dealership but most importantly the sales man, Charles J. Everything I asked, he answered, anything I wanted, he did. He talked to me on a personal level NOT a typical salesman level. He let ME choose what I wanted to do and NEVER pressured me like salesmen at other dealerships did. I look forward to dealing with him in the future and will gladly refer many people to him. Thanks a ton, Charles.
I had the best experience of my life at Lundgren of Auburn!!! Charles Janosky provided the best customer care I've ever had! I currently reside in Western Mass and drove 1 hour and 20 mins just to do business with him. Charles is your go to man if you want to feel valued, respected and appreciated as a customer. I will definitely be back to service my vehicle at this location. ❤️????
Lundgren Honda of Auburn helped make purchasing my first car on my own an easy and stress free process. My Salesman Yanis went above and beyond to make this process as simple as possible by being honest, available and attentive to my needs and concerns as a first time buyer. I am very happy with my purchase and my overall experience at Lundgren Honda of Auburn and will continue to do business with them in the future.
purchased a new car from Matt Racine. Overall great experience. This is our 4th Honda vehicle from Lundgren. My only complaint is we waited 45 mins from the time with our sale rep sale to meeting with the finance person.
Fast service. Friendly service. Everything well explained. No need to ever go anywhere else!
Lundgren was the best experience for a car. My last car was 13 years ago only because my experience with the other 'car dealers' are moments I prefer not to remember. Not so at Lundgren. My husband and I picked out a 2017 CRV to test drive. Russell R explained features on the car before I got behind the wheel. The color I liked he found for me and Lundgren brought it to their lot. I was sure I cleaned out my trade-in. The day I came to pick up my car, Russell found a bracelet I left on my rear view mirror. Best place to shop, trade and buy a car-new or used.
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My Honda had a serious recall issue. The treatment I got in Greenfield was so much better than the Northampton dealership. They didn't make me come in for all the oil consumption tests, they were informative and didn't try to sell me more than I needed, I would have been able to get a loaner had I asked earlier, they were so friendly. Very impressed.
Bought my Honda elsewhere, but dropped off car for service. Things went great. They gave me a ride across town to my work in the morning without any notice. Very helpful people.
I highly recommend the great folks in the Service and Parts center! For months I was dealing with a problem with my car that nobody else knew how to fix. I called Honda and not only was the guy able to immediately diagnosis the issue over the phone, he was able to get the part and have my car completely fixed the very next day. Everyone I spoke with was very nice and the cost was very affordable. Thank you Rob for all your help!!
We would definitely go back ? we did not feel pressured or uncomfortable!! Such a great experience in purchasing our first brand new car! Would recommend to friends as well.
Bought my car here. And I service my car here, they keep it in great condition. My last one is still running after 10 years and 300,000 miles, though I sold it at that point.
Christine is the best. Low key, no hard sell. Connie and Marty went to bat for me and got me in to my Honda Fit. After going to the big Boch Honda dealer, this place was refreshing. I love my Fit. Couldn't have a better group of people. I also get all my service there, like clockwork. And Christine even called me on my birthday. How nice is that? If you want a new car, get a car at this dealer. You can't go wrong.
Every one there is very helpful!!
They listen when you talk always pleases the customer. clean throughout even the bathrooms. Office does not smell like tires.
My Niece picking up her New Honda Civic! She's soooo Happy! Her experience was Great! Thanks Scott!
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