It's been 10yrs since the purchase of my first Honda and I'm back to purchase again. With the help of Samantha Warren who was very patient with all my questions and listen to what I want in a car and car payment I'm back in a new Honda. Excellent service could not be happier.. Thank you
At every step of the deal, Sales Manager Brain Barnatt and Salesperson Mike Harney acted w integrity and valued my time. Those are the only reasons I was willing to spend a little bit more than I originally had in mind. When Mike was busy juggling 3 deals at once on a busy Sunday afternoon, Jeff Tang helped out by showing me the café and going over some of the more popular items. Thanks guys!
I had an excellent experience here. I had the pleasure of working with Yanis Garcia. He was knowledgeable, friendly, and very easy to work with it. He made buying a car simple and stress free. The staff overall made the purchase my new car a great experience and I would highly recommend coming here to anyone in the business of looking for a new vehicle.
Bringing two small children car shopping can seem like a daunting task. Lundgren staff truly made having our whole family there a painless and even pleasant experience. We went in to Lundgren not quite sure what we could find or afford to buy for ourselves. Our sales staff-member, Mike Briere, took us through the process, helping us figure out our options, and all with no sales pressure at all. We ending up purchasing a CRV (our first new car) and we couldn't be more satisfied. Since doing all the buying and financing took some time, the children's' playroom, cafeteria, and free coffee were all a life saver. Our children didn't mind being at the dealership at all. Our four-year-old even referred to the playroom as her new house! Most unexpected, and appreciated by us all, was that Mike brought us bagels and danishes from the cafeteria into the children's room! As stressful as buying a new can be, we couldn't have felt more at ease. The fact that even our children held up the whole time is a testament to both Lundgren Honda and Mike Briere. When we buy another car some day, we will definitely buy it at Lundgren Honda.
I purchased my new 2017 CRV over the weekend and I had an excellent experience. I had the pleasure of dealing with Christine Comeau and Brittany Girardi. The reason I first decided to go to Lundgren was the initial conversation I had with Christine over the phone. She was upfront and honest regarding a number of questions I had and then when I came to the dealership, Brittany did a wonderful job explaining every function and feature of the CRV. It was a pleasure to talk to someone who was well versed and conscientious of the important details. When I decided to purchase, Brittany kept her word as to when she would contact me and apprise me of any updates regarding the availability of the exact model and color CRV I wanted. Brittany also came in on her day off so that I would get my car and plates in a timely manner- She went above and beyond to ensure I was happy in all aspects of the transaction. I committed to the purchase on Easter Saturday and drove the new car off the lot on Tuesday. This was a very easy and stress free transaction and I got a great deal!!In my opinion, Lundgren have a great sales person in Brittany- she embodies the Total Customer Experience and I highly recommend her to anyone in the market to buy a new Honda- Thank you!
This is our 6th purchase at Lundgren Honda. Can't think of going anywhere else. Fraser Moss was extremely helpful, knowledgeable and pleasant to work with. Plus he put up with me!
Had the pleasure to work with Yanis Garcia! Very professional and patient from start to finish. Test drove 4 vechiles before deciding on the Honda that fit my needs, and was even able to purchase the car the same day with Yanis Garcia's help. Lundregen Honda staff went above and beyond expectations. Very low key, no pressure, unlike other dealerships I visited in the area. Highly recommended.
We worked with Len Robinson. He answered all of our questions and made the experience very personal. I would definitely come back and work with him again
My experience at Lundgren Honda was impressive from the very start. My plan was to go out to Auburn and use their lower TruCar quote to show the dealer closer to my home to see if they could match it. Once I got to Lundgren I never wanted to deal with anyone else. This dealership offers what others do not -a warranty of 50,000miles/4years as opposed to 36,000/3 years everywhere else, and a loaner Honda when your car is in for service. Those were two big selling points for me, and when the price they gave me in writing was significantly less than anywhere else, I did not even return to the dealership closer to my home.
Had a great experience with Lydia Krog in buying a new Civic EX-L. She wasn't pushy and listened to all my concerns and what I had to say.
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We recently purchased a 2016 CRV. Christine Pappas was extremely helpful, honest and a pleasure to work with. I'd highly recommend working with Lundgren Honda of Greenfield.
They listen when you talk always pleases the customer
Just leased a new 2017 civic hatchback !! Great service.. treated us with great respect and got us into the car we wanted !! Thanks to Phil and Marty I am loving our new vehicle !! Thank you will definitely recommend anyone wanting to lease a new car at a great price go to lundgren of greenfield
Living in Greenfield I wanted to stay local, and didn't want to "have to shop around". What a pleasant surprise! No pressure sales...listening to our needs...and no back and forth. The entire team was great from sales to finance, and service. I will do business with you again! I'm loving my new 2017 Honda Accord, and thanks again for making this so painless
Very easy to do business with. The staff is outstanding and go out of their way to make you want to buy their cars. Ashley, Marty, Andrew and everyone we interacted with were first class
I was traveling from Vermont to Connecticut when my car starting having issues. We googled "where is the closest Honda dealer in the area", thankfully Lundgren Honda was just 15 minutes away. I called and spoke to Katelyn Momaney. She was so knowledgeable, kind and helpful. I didn't know what to expect. Although they were extremely busy, they took the time to look at my car and give me a report on what was wrong. They had the part in stock and had my car fixed and ready in less than 1.5 hours! I didn't meet the mechanic that did the work but I am truly grateful for your amazing customer service. I highly recommend Lundgren Honda of Greenfield MA. Thank you Katelyn and team for making what could have been a very stressful day so much brighter. P.S. We made it to the baby shower! 🙂
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